Case studies
Selection of mandates conducted by Costantini & Partners. Integrated digital architecture, repositioning of artisanal companies, conversational AI infrastructure, channel operating systems. Clients are described anonymously for reasons of contractual confidentiality; the description of the work and outcomes faithfully reflects the mandates performed.
Children's furniture atelier — integrated digital architecture
Three years of strategic-technical partnership with an Italian artisanal atelier specialised in early childhood furniture. A case in which a single external partner has assumed, on a continuous basis, the responsibility of functions which elsewhere would require four distinct suppliers.
−55% customer acquisition cost · +200% order volume across the three years · 70% pre-sale enquiries handled by AI automation
Read the full case →Umbrian bespoke furniture maker — repositioning and digital channel
An Umbrian artisanal carpentry, a clientele built on thirty years of local word-of-mouth, and the need to build a digital voice capable of speaking to a wider market without betraying the identity of the workshop.
−35% cost per qualified lead · 40-60 qualified enquiries per month from outside the region · positioning brief as durable asset
Read the full case →Italian footwear e-commerce — digital operating system
An Italian footwear brand distributed exclusively online, the ambition to scale beyond the survival dimension, and the methodical construction of the digital operating system that was missing beneath the campaigns.
−45% customer acquisition cost · +130% order volume in the first year · +25% average customer lifetime value
Read the full case →Artisanal jewellery boutique — conversational architecture and voice
An Italian artisanal jewellery boutique, twenty years of goldsmith craft, and a precise difficulty: explaining the value of artisanality to an online market accustomed to industrial jewellery. A conversational AI assistant calibrated on the specific vocabulary of the workshop.
80% first interactions handled by AI assistant · +90% site conversion rate · +35% average order value
Read the full case →Inclusive fashion brand — channel operating system for live commerce
An emerging Italian curvy clothing brand, a community built through TikTok live sessions, and the need to transform an artisanal in-flight sales system into a replicable operating system capable of scaling without burning the founder.
+180% sales volume in the six months · −50% acquisition cost · +60% repurchase frequency
Read the full case →A note on confidentiality. All presented case studies are real mandates conducted by Costantini & Partners. Clients are described anonymously for reasons of contractual confidentiality, in accordance with the professional standard of boutique consulting firms. The description of the work, methods and outcomes faithfully reflects the mandates performed. For deeper enquiries on specific mandates or direct reference requests: managing.partner@costantinilawfirm.capital.